SHIPPING POLICY

To return your product mail to:   777 St. Clair St. Chatham On, N7L 0E9

 

You will be responsible for the shipping costs of returning your item unless there was an error on our part with colour or size.

Shipping Rates

We will use Canada Post for shipping within Canada based on weight. We aim to ship within 24-48 hours of receiving your order. Shipping takes 3-10 days within Canada.

0.1-1.0kg $13.90

1.1-2.0kg $15.90

2.1-10kg $22.90

$150 or more FREE shipping!

RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received them. In the original packaging and with tags still attached.

 

Refunds (if applicable)

Once your return is received (within the 30 days) and inspected. We will send an email notifying you that we have received the item. We will also notify of approval or original form of payment within a matter of days.

Sale items are final sale. No exchange or refunds.

PAYMENT METHOD

I’m a payment methods section. I’m a great place to give your customers as many details as possible about how they can pay for your stunning products. Make sure your use clear language so they enjoy their online shopping experience and stay loyal!

OUR STORE

777 St. Clair Street

Chatham Ontario, N7L 0E9

519-397-0672

platinumboutiquekristiem@gmail.com

OPENING HOURS

Mon - Thurs: 10am- 6pm
Friday: 10am - 6pm

Saturday: 10am - 6pm
​Sunday: CLOSED

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